Website Migration
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Q: What does the website migration service consist of? Will my site be secure?
A: The web site migration service that we are offering is free of charge (to a certain extent). We’ll move your web site(s) to our enterprise–class cloud hosting platform without you needing to do anything. We know from experience that switching web hosting providers can result in lost information and unnecessary downtime. For this reason, we’ll perform all that for you for free!We’ve got highly trained administrators whose only task is to make certain that your site functions exactly as it did on your previous web hosting platform. The administrators are well–versed in migrating custom–made sites, as well as sites that are based on famous scripts such as Joomla™ and WordPress.
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Q: How much time will the web site migration procedure take?
A: There are a lot of aspects to consider – the overall amount of files, the physical size of the database, the complexity of the web site itself and the present workload of our web site migration experts, etc. Still, we do try to perform all website migrations in a 48–hour period. Smaller sites are transferred faster – typically in under 24 hours.
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Q: Do you require anything from me before you begin transferring my website?
A: Yes. We’ll require the name of the website that you’d like us to migrate. We will also need a means to log in to your present web hosting account so that we can get the content associated with your site.
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Q: My old hosting account has sensitive data inside. How can I rely on you?
A: Our Privacy Policy is an indivisible part of the agreement that we’ll have with you as a customer. We’re dedicated to safeguarding the safety of the personal information collected from the customers. To do this, we employ technical security measures to avoid the loss, the abuse, the modification or the unlawful leakage of the private info under our control. The safety measures include, but are not limited to: physical, digital and managerial operations to safeguard and secure the info that we accumulate on the Internet. When we ask clients to supply financial info (for instance, a credit card number), this info is encrypted using the Secure Sockets Layer (SSL) encryption technology.
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Q: What about downtime? Will my website be unavailable?
A: Your site will work exactly like it did before with your previous hosting provider. Once we are through with the migration, your site will be configured to work on our web hosting platform and we will alert you to preview it. If everything is working properly, all you will have to do is modify the name server resource records for your domain name. Your web site will be transferred over to us without any downtime.
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Q: Will my present hosting provider need to do anything?
A: Nope. We will never get in touch with your web hosting provider about anything at all. They won’t be aware of the web site migration either.
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Q: Does it make any difference what platform my present provider is using?
A: We can migrate your site from any web hosting provider or any Linux–based web hosting platform given that we can obtain access to the Control Panel and there’s FTP access available.The only sites that we are unable to migrate are the ones based on closed–source software apps like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.