Support and Help Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Answer Guarantee

  • Our client help and support Department is on–line day–and–night to take care of all of your current support questions. Every ticket you submit to us shall be addressed within no more than 1 hour. If your situation requires the aid of one of our administrators, we’ll forward the ticket to the person in charge and will notify you that the situation is being resolved.

  • Top quality support service

  • Top–quality Technical Support Service

  • We give you around the clock customer help through a lightning fast ticket platform built into your Control Panel. You can easily contact us all the time about any of the software applications that come pre–configured on the virtual server, this includes the selected Linux OS version, the server admin panel and our in–house designed Web Hosting Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • In the Web Hosting Control Panel that comes totally free along with your virtual server, you’ll find an educational Help zone, which incorporates all that you should have knowledge of when working with your web sites and applications. We have incorporated a wide selection of how–to articles and reviews and video tutorials that demonstrate the standard website administration tasks in an easy–to–understand form.