Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our company offers a 1–hour reply guarantee with all of our shared website hosting packages, meaning every single advice question you post is going to be responded to in only 60 minutes maximum. Our support team members have been qualified to very fast overcome any issue and to ensure that you get relevant advice on any concern that you possibly have.

  • Top quality support service

  • A Top–quality Support Service

  • Our support service is offered by a crew of trained specialists who will be prepared to reply to your questions straight away. You’ll be able to make contact with the support team by opening a technical support ticket from your Web Hosting Control Panel or by submitting us an e–mail. On business days, you may as well call us on the phone or take advantage of the online chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require support while working within the Control Panel, you’ll be able to always press the Help button and track down your issue in the group of articles or blog posts that will show up. We have also turned the vast majority of articles and reviews into movies. The list of video clips will show up if you choose the Videos option located on the top right.