Support Channels

  • 1 hour ticket response time

  • A User–Friendly Help Center

  • In the Web Hosting Control Panel you’ll find a comprehensive Help section offering heaps of help articles and regularly asked questions. They are contributed by our support team of skillful techs. Just type in your question and our intelligent system will show you the most appropriate answer.

  • Top quality support service

  • Educational Videos

  • For people who want to discover how to settle a frequently experienced problem by watching an instructional video, we have added a selection of video tutorials to our Web Hosting Control Panel. All the video tutorials are very short and simple to grasp. They offer you visual demonstrations of various website administration techniques.

  • Intuitive help center

  • A One–Hour Ticket Response Guarantee

  • All our semi–dedicated servers are backed up by a 24/7/365 client support service and come with a 60–minute ticket response time guarantee. Our accomplished support engineers will be online 7 days a week and will settle any problem that you could possibly chance upon within maximum sixty minutes after the technical support ticket submission. In most cases, a response will be given to you in less than twenty minutes.