A Control Panel is a software tool used to handle the content of a hosting account. Including, but is not limited to, files, e-mails, databases, stats along with other operations performed with them. The CP offers a web-based interface to manage all of these things and everything else related to the web hosting service through different sections where you can access features through menus and/or buttons. The less complicated to use a CP is, the easier it will be for you to handle your web presence in its entirety. In the common case, the CP is the hosting account’s back office, while a separate billing account is employed to handle payments and domain registrations - if the company provides that service. Trouble tickets can be handled through the billing account or by using a different system.