One of the usual reasons to get a server of your own is the fact that you shall have comprehensive control over the software environment and you can install anything you would like. This will allow you to run programs that need particular software in order to be present on the machine, which is not possible with a shared Internet hosting server in which you are able to install software only inside the account, but not on a root level. In case you're not very acquainted with this kind of matters, nonetheless, you may face difficulties since managing a hosting server of your own differs from managing a regular shared hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, hence our administrators can easily deal with various tasks which should be performed or can resolve many problems that you could come across.
Installation and Troubleshooting in VPS Servers
The upgrade can be acquired with all VPS server packages that we offer and you are able to add it either during the signup or at any time after through your billing Control Panel. It includes sixty minutes of custom work on your hosting server, so our admins can assist you with software installation or setup. They could also troubleshoot any piece of software you have already installed if it does not work properly, so you will not have to waste time to determine what is wrong because they can help you in a very quick and skilled way. Because this is a one-time upgrade, you'll be able to get it just if you need it and if a certain task takes shorter time, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is helpful if you can't do something by yourself or when you have our Managed Services upgrade, but the half an hour of custom work it provides are not enough for a certain task.
Installation and Troubleshooting in Dedicated Servers
The upgrade is available with all our dedicated servers and provided you add it, our expert admins will be able to assist you with anything on your server. This includes setting up any third-party software which you might want to use on the web server and troubleshooting any script that performs inadequately or does not run at all. Our upgrade comes with 1 hour of work and in the event that a particular task is not very time-consuming, we will add the remaining time to your account. You will be able to see how many minutes are left inside your billing Control Panel and use them whenever you need support again. The Installation & Troubleshooting upgrade could be ordered at any moment, so in case you need something to be installed in the very beginning, you can add it to your order during the sign up procedure, while if you need help later, you'll be able to add it from the server billing area. Thirty minutes of custom work are provided with our Managed Services pack also, but if you require more work to be performed on the server, the Installation & Troubleshooting upgrade shall be a guarantee that your applications will be installed and set up in the very best possible way.