A lot of individuals who begin using their very first web hosting account, or change companies, typically have enquiries with regards to how specific things are performed or encounter predicaments when setting up different things like e-mails, website settings, etc. That’s the reason why, some web hosts have compiled documentation with common questions and problems in order to help their clients obtain information quickly and seamlessly. Consequently, the help desk staff members can focus on actual issues that given customers may be encountering, as the solution for the minor things will be available on the World Wide Web and customers can cope with them without contacting the tech support team. Having detailed documentation is vital, particularly for new customers with no experience at all, because the hosting service involves a myriad of functions and many individuals can get baffled about what action to take. A good information repository can both help you do the procedures that you want and discover how the hosting service works as a whole.
Extensive Online Documentation in Shared Website Hosting
Our shared website hosting plans come with a comprehensive knowledge base where you can find information on all the issues that you may possibly come across and their resolutions. You can find out how to set up and manage a mailing list, how to use an .htaccess configuration file, or how to proceed if the settings of your mail client are accurate, but nevertheless you’re unable to send email messages, for instance. We have done our utmost best to be as exhaustive as possible and to encompass all the available options in order to save you time and effort and to provide you with different solutions for each problem. The knowledge base features informational articles too – both generic ones about the hosting service as a whole, and more specific ones, which will help you become acquainted with the features and functions of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each Control Panel section, whilst if you’d like to see the full collection of articles, you should go to the Help section.
Extensive Online Documentation in Semi-dedicated Servers
Our semi-dedicated servers include thorough online documentation where you will see info on all the features that our created-developed Hepsia Control Panel comes with, plus solutions to various questions and issues that you could confront. All user guides offer in-depth explanations, which is the reason why you won’t need to worry about skipping something in case you are aiming to export a database, for example. The troubleshooting articles include a range of possible reasons for specific issues and the solution for each of them, so in case you aren’t able to send email messages although you have the right SMTP server settings, for instance, you can swiftly see what the reason could be and repair the problem with several clicks of the mouse in your mail client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find related articles in each single section. If you desire to browse all help articles, you can use the Help menu, which is located in the upper right-hand corner of the screen.